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Frequently Asked Questions
How long does it take to receive my report?
Personalized reports are delivered within 24-48 hours via email. Free tool results are instant.
What information do I need to provide?
Your birth date, time, and place are required for accurate predictions. For our 55+ free tools, this information is never stored. It is only used to generate your report in real-time.
I didn't receive my paid report. What do I do?
Check your spam/junk folder first. If it's not there, email us at support@astroformer.com with your order ID and we will re-deliver or regenerate your report at no extra cost.
Are the reports accurate?
Our software-generated reports are based on authentic Vedic astrology principles and precise astronomical data. However, astrology is a tool for self-reflection and guidance, not a guaranteed science. Always use your own judgment for important decisions.
Can I get a refund?
Due to the personalized, digital nature of our products, all sales are final. Please review our Refund Policy for details.
AstroFormer
Kolkata, West Bengal, India
support@astroformer.com