AstroFormer
๐Ÿค– Astro Chat๐Ÿ”ฎ Premium Tarot๐Ÿ’– Love Compatibility๐Ÿ”ฅ Vedic Astrologyโญ Western๐Ÿ‰ Chinese๐Ÿ”ข Numerology๐Ÿ“– Akashic Records๐Ÿ’ซ Soul Reading๐ŸŒ™ Past Life

Privacy Policy

How we protect your information

Last updated: June 1, 2025 โ€ข Effective: June 1, 2025

1. Information We Collect

Free Tools (55+ tools): We do not store any information you enter in our free tools. Your name, date of birth, time, and place of birth are processed entirely in real-time to generate your reports and are never saved to our servers or databases.

Paid Services: When you purchase personalized reports, ebooks, Premium AI Chat credits, or question-answering services, we collect your email address, name, and birth details (date, time, place) solely to generate and deliver your reports, ebooks, or personalized chat responses. Payment card details are processed securely by our third-party payment processors (such as Razorpay, PayPal, and Paddle) and are never stored on our servers.

Automatically Collected Information: When you visit our website, we may collect technical data including your IP address, browser type, device type, operating system, pages visited, and referring URL. This is collected through cookies and analytics tools (described in Section 5).

2. How We Use Your Information

  • โ€ข To generate and deliver purchased astrology reports to your email
  • โ€ข To respond to your support inquiries
  • โ€ข To improve our website performance and user experience
  • โ€ข To analyze website traffic and usage patterns (anonymized)
  • โ€ข To detect and prevent fraud or abuse

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Third-Party Services

We use the following third-party services that may collect data:

4. Cookies & Tracking

We use the following types of cookies:

  • โ€ข Essential Cookies: Required for basic site functionality (session management, security).
  • โ€ข Analytics Cookies: Used by Google Analytics to understand visitor behavior (anonymized).

You can control cookies through your browser settings. Disabling cookies may affect some site features. Most browsers allow you to refuse or delete cookies. Consult your browser's help documentation for instructions.

5. Data Security

We implement industry-standard security measures including HTTPS encryption, secure server infrastructure, and access controls to protect your personal information.

6. Data Retention

For paid services, we retain your information for as long as necessary to provide our services, fulfill legal obligations, and resolve disputes. You may request deletion of your data at any time by emailing us.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • โ€ข Right to Access: Request a copy of the personal data we hold about you.
  • โ€ข Right to Rectification: Request correction of inaccurate data.
  • โ€ข Right to Erasure: Request deletion of your personal data ("right to be forgotten").
  • โ€ข Right to Data Portability: Receive your data in a structured, machine-readable format.
  • โ€ข Right to Object: Object to processing of your data for certain purposes.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. Children's Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions, data requests, or complaints, contact us at:
Email: [email protected]
Website: astroformer.com
Business: AstroFormer, Kolkata, India