Shipping & Delivery Policy
Digital product delivery information
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Digital Delivery Only
All AstroFormer products are digital products delivered electronically via email. We do not ship physical items. Your personalized reports and services will be delivered directly to your inbox.
Delivery Timeframes
- โข Instant Delivery:Free tools and basic reports are available immediately after generation
- โข Personalized Reports:Complete Kundli and matching reports are delivered within 24-48 hours to your registered email
- โข Expert Consultations:Responses from our experts are typically provided within 3-5 business days
How You'll Receive Your Order
- โข A confirmation email will be sent immediately after purchase
- โข Your personalized report will be sent as a PDF attachment to your registered email
- โข Download links remain active for 30 days from delivery
- โข You can also access your reports from your account dashboard
Email Delivery Issues
If you don't receive your report within the expected timeframe:
- โข Check your spam/junk folder
- โข Verify that the email address provided is correct
- โข Contact us at support@astroformer.com with your order ID
File Formats
All reports are delivered in PDF format, which can be viewed on any device with a PDF reader. Some interactive features may be available through our web platform.
Technical Requirements
- โข A valid email address is required for delivery
- โข PDF reader software (Adobe Reader, Preview, or similar)
- โข Stable internet connection for downloading files
Contact Us
For any delivery-related questions, please contact us at support@astroformer.com